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Shipping & Returns

Customs
Customers outside Canada maybe be liable for any customs and import duty or taxes. These charges must be paid by the recipient Cherry Blossom Boutique will not be liable.

Shipping
Items will be sent from Canada via Canada Post and includes tracking.

You will receive a shipping confirmation by email once items have been shipped. Items are shipped usually within 24-48 hours after receipt of order for clothing and within 2-7 working days for shoes. Please expect up to 2 weeks for your shoe arrivals.


Unclaimed Mail

Parcels which are returned to sender due to being unclaimed or incorrectly addressed from buyer are not the responsibility of Cherry Blossom Boutique. Once the parcel has been returned, it will be shipped out again at the buyer's expense.

Returns & Refunds


Clothing
If the item/s you have ordered do not fit, or you have simply changed your mind, you may return the item/s within 14 days of receiving it. Items MUST be unworn and unwashed with tags still attached. 

Shoes
We have a no return policy on shoes. All shoe sales are final.

 

Please send your return to:
Cherry Blossom Boutique
65 Jolliet Ave.
Ottawa, ON
K1L 5H1

Canada

Please include your name and order number with your return.

Upon receipt, you will be allocated store credit for the purchase price for you to place your new order.

Faulty Items
We try our best to create the highest quality in our products. However if you do receive a faulty item, please email info@cherryblossomstudio.ca and we will exchange your product or give you a store credit.

Unfortunately we do not offer any refunds.

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